• Create Merchant Account

    Start selling your products on Casuwa Marketplace

    1
    Account
    2
    Email
    3
    Phone
    4
    Business

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    Step 1 of 4
    Create Your Account
    Provide your personal details to get started
    ⚠️ {{'Your \'First Name\' is required'}}
    ⚠️ {{'Your \'Last Name\' is required'}}
    ⚠️ {{'A valid \'Email Address\' is required'}}
    ⚠️ {{'A valid 11-digit \'Mobile Number\' is required'}}
    {{ showPassword ? 'HIDE' : 'SHOW' }}
    ⚠️ {{'A \'Password\' is required'}}
    {{ showPassword ? 'HIDE' : 'SHOW' }}
    ⚠️ {{'Please confirm your password'}} ⚠️ {{'Passwords do not match'}}
    Verify Your Email
    We've sent a verification code to
    {{ register_store.email }}
    {{ otp_email_error }}
    Email verified successfully!
    Resend code in {{ email_resend_timer }}s
    Didn't receive the code? Resend Sending...
    Verify Your Mobile
    We've sent a verification code to
    {{ register_store.phone_no }}
    {{ otp_phone_error }}
    Phone number verified successfully!
    Resend code in {{ phone_resend_timer }}s
    Didn't receive the code? Resend Sending...
    Step 4 of 4
    Set Up Your Business
    Tell us about your business so we can configure your store
    ⚠️ {{'Your \'Store Name\' is required'}}
    ⚠️ {{'Your \'Business Address\' is required'}}
    or
    Location Saved
    ⚠️ {{'Select at least one product category'}}
    ⚠️ {{'Please select a business type'}}
    ⚠️ {{'Please select a payment mode'}}
    ⚠️ {{'Please enter a pickup address'}}
    ⚠️ {{'Please select operating days'}}
    ⚠️ {{'Please specify both opening and closing times'}}
    Merchant Agreement

    1. Marketplace Policies

    As a Casuwa merchant, you agree to comply with all marketplace policies, including product listing guidelines, pricing transparency, and communication standards.

    2. Product Authenticity

    You confirm that all products listed on your store are genuine, accurately described, and legally permitted for sale. Counterfeit or prohibited items will result in immediate suspension.

    3. Order Fulfilment

    You agree to process and fulfil orders within the specified timeframe, maintain accurate inventory levels, and communicate proactively with customers regarding any delays.

    4. Customer Service

    You commit to providing responsive and professional customer service, addressing inquiries within 24 hours, and handling complaints fairly.

    5. Refunds & Returns

    You agree to honour Casuwa's refund and return policies, process approved refunds promptly, and accept returned items that meet the return conditions.

    6. Intellectual Property

    You confirm that you have the right to sell all listed products and use all associated trademarks, images, and content. You shall not infringe on any third-party intellectual property rights.

    7. Data Privacy

    You agree to protect customer data in accordance with applicable data protection regulations and Casuwa's privacy policy. Customer information must not be shared or used outside the platform.

    8. Prohibited Activities

    • Manipulating product reviews or ratings
    • Operating multiple merchant accounts without approval
    • Engaging in price gouging or deceptive practices
    • Circumventing the platform to complete transactions offline

    Violation of these terms may result in account suspension, financial penalties, or permanent removal from the Casuwa marketplace.

    ⚠️ {{'You must accept the Merchant Agreement to continue'}}
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    Application Submitted!
    Your merchant application has been submitted successfully. Our team will review your information and get your store ready.
    Estimated review time: 1–2 business days
    What happens next?
    1
    Application Review — Our team will verify your identity, business information, and bank account details.
    2
    Complete Your Profile — Log in to your dashboard to upload your store logo and complete identity verification (KYC).
    3
    Store Activation — Once approved, you can start listing products, receiving orders, and growing your business on Casuwa.
    Go to Dashboard